Why We Are Different
Thompson Automotive was founded on a simple principle: provide expert automotive service at an affordable price, with unmatched customer service. It’s that simple!
And we have the awards to prove it…
However, we know we need to do even more to distinguish ourselves from the competition. To provide even more than just great service for our customers, we go above and beyond in the areas of customer service, expertise, and even community involvement!
At Thompson Automotive, we know that the customer experience starts the moment you pull into our parking lot. From the first interaction you have with our front office to the final handshake that sends you out the door, we make sure every interaction you have with us is professional, efficient, and suited to your needs.
We never recommend service or repairs that are not needed, and we are always here to answer any questions you might have about routine maintenance, advanced repair work, or manufacturer-recommended work that is relevant to your vehicle. We are drivers too, and we know how important it is to be confident in the cars, trucks, vans, and SUV’s we drive every day. That confidence comes from having a trusted mechanic in your corner, especially an ASE-certified one like the pros at Thompson Automotive.
As part of our ongoing commitment to customer service excellence, we also provide a 3-year/36,000-mile warranty for all service and repairs we perform. This gives our customers peace of mind in knowing that we stand behind everything we do.
We are successful as a business that provides automotive service and repair because of the investments we have made in our employees. Because advanced car care requires advanced training and certifications, we hold our technicians to a higher standard than other service shops. Doing this allows us to provide a broader service offering to our customers, including:
- Tune upsAir intake and induction services
- Transmission work (including replacements with rebuilt transmission)
- Gasket replacement
- Oil changes (including *free* tire rotation!)
- Timing belt replacement (and timing or idle setting, as recommended by the manufacturer)
- Cooling system service and repair (including radiator and water pump)
- Bumper-to-Bumper safety inspection
First-time customers are converted into lifelong customers because of the application of years of industry knowledge at the hands of our ASE-certified technicians. Come see why Thompson Automotive is a cut above the rest!
We do what we do because we love solving customers’ problems and keeping them on the road. We also want to be an integral part of the community as a whole, which is why we have been a member of the Greater Englewood Chamber of Commerce for over 8 years. In addition to this, Thompson Automotive has been able to sponsor the Englewood High School Football Team and has participated in Leadership Programs at Englewood Middle School.
We love knowing that our involvement in the community impacts everyone around us.
Want to get to know our team? Call us today!